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ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

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Steve Batey

Sales Team Leader

Stuart Pomeroy

Aftersales Manager

Paul Rogers

Sales Executive

Nick Watts

Sales Executive

Lucy Malling

New Car and Motability Specialist

Paige Legg

Service Advisor

Scott Twaddle

Service Advisor

Luke Jolliffe

Parts Advisor

Jasmin Grayson

Workshop Apprentice

Martin Holmes

BMW Technician

Richard Morris

Vehicle Preparation

Michael Morris

Vehicle Preparation

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff were very helpful and kept me informed of my vehicle's progress during the service work it received.

Service

Friendly and efficient.

Service

I have no reason to complain about anything

Service

Slightly disgruntled at have to pay for a coupe of parts that failed i.e. valve associated with slow speed running and ABS failure.Car in 4th year. People very helpful and overall costs reasonable

Service

Always welcoming, never any hassle and always work to time estimate.

Service

Easy to book a time slot and was ready long before the given time

Service

The service by Waverley is very good

Service

Receptionist Paige very helpful excellent comms

Service

Quick and efficient

Service

Overall a good job

Service

see above

Service

job completed well within time set

Service

It is a pleasure being looked after by Scott, for whom nothing is too much trouble and he sorts things out quickly and sensibly.

Service

Reassuring to know the car has been professionally checked.

Service

Westerley fixed my engine noise issue before the weekend which was very helpful

Service

Jobs completed satisfactorily with a lovely courtesy car whilst work being done.

Service

as this occurred during the covid 19 pandemic staff were very conscious of the safety measures needed and still provided a great service

Service

Well looked after

Service

Because service is excellent and they washed and valeted the car as well!

Service

very happy with staff and work on the car. Loved the video to explain what the concerns were too.

Service

Because I was very satisfied.

Service

Excellent service and staff..

Service

This is an excellent dealership and the mechanics know my car and my wishes

Service

I changed my booking twice due to Work commitments, this was no Trouble with alternative dates given to suit.

Service

Consistently good,pleasant staff and reliable.

Service

Paige and Scott offer outstanding customer service

Service

Work carried out as expectef

Service

Excellent service throughout.