Always a Professional Service with paperwork to see what has been carried out.

Carried out effectively and efficiently.

There were no issues so I was completely satisfied with the service experience I received at Westerly Dorchester.

Service advisor was very knowledgable, extremely helpful and my problem was resolved efficiently.

Always a good service, always completes on time, super friendly staff and a nice free drink.

My recent MOT and subsequent guidance was appropriate, balanced and helpful.

A good job done in less than the time specified

Very good service

Courteous efficient friendly and very helpful in fitting my time frame.

No concerns at all. Excellent service from the helpful and friendly staff

Friendly staff

Appropriate service, well carried out.

We prefer Dorchester to Yeovil which is more local to us, but generally more personal service

Upgrade of software OK.

All staff helpful and friendly and would definitely recommend them.

All arrangements went to plan

Good service and friendly staff. Easy to get to service centre and courtesy car was great.

Great staff, very friendly and helpful.

Pleasant and very helpful staff.

Helpful and efficient with good customer service

The Service Advisor: Caroline Penrose was extremely efficient, polite and helpful and could not have been a better ambassador for the Company.

Fine efficient service.

Was a quick and simple process and everyone was helpful and polite

Everything done to top standard as I have come to expect from bmw.

Scott is always pleasant and helpful. I like staff to get to know you and your requirements.

Helpful staff

All work carried out in within timescale stated

Westerly are the exception in the BMW world, they give good service and honest support. BMW could learn a lot from Westerly.

The vehicle is running very well indeed.

Very efficient service and friendly helpful front of house staff

They went the extra mile to find the vibration noise when cold. This was a very difficult fault to find and they provided courtesy car for a number of days to make sure they had resolved it

Service department staff are very professional, courteous and helpful. Vehicle was ready for collection at agreed time and I have every confidence the work has been competently carried out.

people behind the desk on the ball and polite

Done within good time and were very helpful.

Again no complaints

Great customer service, the car was treated with great respect.

Fast and easy repair

Thourough examination of vehicle and detailed feedback

No problems experienced. Given a full report.

Kept well informed and great comms esp around online vehicle check

Professional attitude and helpful.

Easy to deal with.car booked in and serviced on time.

Again a great team of customer service