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ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

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Jason Salmon

Head of Business

Steve Batey

Sales Team Leader

Stuart Pomeroy

Aftersales Manager

Paul Rogers

Sales Executive

Nick Watts

Sales Executive

Lucy Malling

New Car and Motability Specialist

Paige Legg

Service Advisor

Scott Twaddle

Service Advisor

Luke Jolliffe

Parts Advisor

Matthew Barnes

Parts Support

Jasmin Grayson

Workshop Apprentice

Martin Holmes

BMW Technician

Richard Morris

Vehicle Preparation

Michael Morris

Vehicle Preparation

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As above.

Service

Everything was done on time with no fuss. Service centre staff were excellent

Service

Pleasant, efficient & skilful

Service

Very good service

Service

Apart from the lack of a spare part, perfect service

Service

For some reason, I hadn't been booked in on the system properly yet they still managed to service it and have it finished b y then ended of the day

Service

It was done on time and presented well when I picked it up

Service

Every thing completed on time

Service

Everything taken care of, the whole process was easy.

Service

Kept informed at every stage.

Service

Completed quickly and reasonable cost

Service

Staff knew of the prob and then sorted it

Service

Prompt response.

Service

Friendly, helpful garage.

Service

Staff were friendly and I was kept informed of the work being carried out

Service

Good reception procedure. Everything well completed. Highly efficient

Service

Very good service

Service

Everything went smoothly and efficiently

Service

Service amazing

Service

I was notified of a recall on my car. They dealt with it promptly and although there was an inconvenience having to take my car in there and lose it for the day it was a bonus to receive it back cleaned and sparkling!!

Service

As question 1 response.

Service

So efficient on administration and maintenance.

Service

Professional and friendly service

Service

Great service team.

Service

Friendly customer service, good follow-up video and car washed

Service

As Above

Service

Always great service from the guys and girls at Dorchester BMW.

Service

I was given clear information as to the procedure for the rectification for my cars problem and a time of completion, I was later informed by a text my car was ready for collection right on time. Excellent..

Service

They were friendly and resolved the problems to the car within a few days.

Service

A very efficient straightforward service with no problems.

Service

Prompt, courteous and reliable service, by pleasant staff in what are difficult times for us all

Service

Friendly professional staff and affordable prices

Service

Always no issues

Service

No pushy sales, offered advice, felt car was in good hands

Service

Professional and friendly. Great attention to health and safety.

Service

Always 1st class service

Service

Good communication with me during service

Service

Because nothing is to much trouble.

Service

Excellent reception and feedback and car was valeted

Service

Scott and the service team did a good job.