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ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

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Jason Salmon

Site Manager

Steve Batey

Sales Manager

Bethany Bond

Reception

Paige Legg

Service Advisor

Poppy Siebert

Service Advisor

Damien Cordery

Parts Advisor

Jasmin Grayson

Workshop Apprentice

Martin Holmes

BMW Technician

Richard Morris

Vehicle Preparation

Michael Morris

Vehicle Preparation

George Kessock-Philip

BMW Senior Technicican

Richard Brown

BMW Master Technicican

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Took a while to source part for repair from BMW

Service

The service manager is still mediating between me and BMW UK so I cannot comment until the issue is resolved

Service

Everything fine.

Service

The staff were courteous, called me when my car was ready and had it waiting for me when I returned to the garage.

Service

Work completed well within the timescale given and car returned with comprehensive paperwork

Service

Car serviced on time, fully documented and handed back clean. This while the site is undergoing a major refurbishment

Service

Becouse it was so good

Service

Would have been higher but considered the service dear for work done.

Service

Fully satisfied with service, but I felt fobbed off about being told that the loud click in one of the front breaks is normal.

Service

Complete professional service

Service

Usual efficiency of the staff

Service

Westerly dorchester are always very attentive

Service

Quickly done

Service

Good experience despite the current restrictions on site at Dorchester. Competent and friendly staff. SatNav update done at only the cost of a USB memory stick.Found minor new engine component fitted without mention or explanation.

Service

Always first class greeting at the reception. Nothing is to much trouble.

Service

Service completedto time very hassle frre

Service

1)I had to return to the dealership due to the low tyre pressure indicator. This was not reset after the service. It was quickly corrected although a small apology wouldn't have hurt! 2)Nothing was said about the end of warranty checks.

Service

Just very good

Service
Thank you for your kind comments, I am pleased your recent visit to Westerly Dorchester went well and I look forward to seeing you again in the future. Regards Jason Salmon Site Manager

Car felt different and improved driving experience after

Service

Well managed turnaround in 1.5 hours

Service

Easy changeover of cars. Westerley staff were, as always, very professional, courteous and friendly. I was allowed to drive several variations of the 3 series before deciding which vehicle I wanted to buy.

Sales

Excellent customer care.